What You'll Do:

Project Planning & Governance

• Define project objectives, scope, deliverables, and success criteria

• Develop and maintain detailed project plans, including timelines, milestones, dependencies, resources, and budgets

• Establish project governance, reporting cadence, and decision-making forums

• Align project scope with both business and technical stakeholders

Schedule, Cost & Scope Control

• Track project progress, milestones, and deliverables

• Manage budgets, forecasts, and cost variances

• Control scope changes through formal change management processes

• Clearly communicate trade-offs between scope, timeline, and cost

Technical Delivery Coordination

• Coordinate delivery across:

  • Software engineering teams

  • Data and analytics teams

  • Infrastructure and DevOps

  • External vendors and system integrators

• Manage dependencies across enterprise systems (e.g. ERP, CRM, POS, WMS, MES, data platforms)

• Ensure readiness for development, testing, and deployment phases

Risk, Issue & Dependency Management

• Identify and manage delivery, technical, and operational risks early

• Maintain risk and issue registers with clear mitigation plans

• Proactively manage cross-team and cross-system dependencies

• Escalate critical risks with clear impact analysis and recommendations

Quality & Delivery Assurance

• Ensure deliverables meet agreed quality and acceptance standards

• Coordinate system testing, integration testing, and UAT

• Ensure non-functional requirements (performance, security, reliability) are addressed

• Support go-live readiness and cutover planning

Stakeholder & Communication Management

• Act as the main point of contact for project status and delivery updates

• Facilitate alignment between business, technical, and vendor teams

• Provide clear, timely, and factual reporting to management

• Manage expectations and resolve conflicts constructively

Vendor & Partner Management

• Coordinate vendor deliverables and timelines

• Track vendor performance against contractual commitments

• Manage third-party risks and system dependencies

• Support commercial and contractual discussions when required

Post-Implementation & Continuous Improvement

• Lead post-implementation reviews and lessons learned

• Ensure outstanding issues are tracked and resolved

• Support transition from project delivery to operations

• Continuously improve project delivery practices and standards

What We’re Looking For:

• 8–10 years of experience in IT project management or technical delivery

• Proven track record delivering complex system or digital transformation projects

• Strong understanding of SDLC, system integration, and enterprise environments

• Experience leading cross-functional technical teams and managing vendors

• Exposure to ERP, omni-channel, data, or manufacturing systems is an advantage

• Strong project planning, risk management, and stakeholder communication skills

• Structured problem-solver with the ability to manage ambiguity and drive decisions